PRODUCT · CUSTOMER · TRANSFORMATION
Building something worthwhile.
I help organisations solve complex customer and commercial problems through systems thinking, product leadership and measurable outcomes.
I am currently completing a new professional portfolio covering enterprise transformation, customer experience, product leadership and the thinking behind the outcomes.
EXECUTIVE HIGHLIGHTS
15+years across product, customer and transformation
$17.5M+targeted transformation benefits
$6.3M+enterprise program budget led
-9 to +60NPS shift through operating-model redesign
$2M+revenue built before an e-commerce exit
OPEN TO THE RIGHT CONVERSATION
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Senior scope. Real sponsorship. Meaningful outcomes.
Based in Brisbane and open to leadership opportunities across Australia and internationally.