PRODUCT · CUSTOMER · TRANSFORMATION
Building something worthwhile.
I help organisations solve complex customer and commercial problems through systems thinking, product leadership and measurable outcomes.
I'm currently documenting the stories, decisions and lessons behind the work. The full professional portfolio is being developed.
EXECUTIVE HIGHLIGHTS
15+years across product, customer and transformation
$17.5M+targeted transformation benefits
$6.3M+enterprise program budget led
-9 to +60NPS shift through operating-model redesign
$2M+revenue built before an e-commerce exit
OPEN TO THE RIGHT CONVERSATION
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Senior scope. Real sponsorship. Meaningful outcomes.
Based in Brisbane and open to leadership opportunities across Australia and internationally.